Brains Consulting is recruiting
Change and Incident Coordinator
- EU LISA - Strasbourg, FR
On-site Strasbourg, France
At least 5 years of relevant experience (Senior)
Only applicants from EU!
The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (EU-LISA) is an agency of the European Union (EU) that was founded in 2011 to ensure the uninterrupted operation of large-scale IT systems within the Area of Freedom, Security and Justice (AFSJ), that are instrumental in the implementation of the asylum, border management and migration policies of the EU.
The client has a permanent queue of ~200 incidents, requests and changes assigned to the team and the incident and change coordinator would manage these queues.
Coordinate with the internal resources on the scheduling, status, progress and planning as well towards the external PMs, Incident coordinators, contractors on the planning and progress of these tickets.
Excellent planning and communication skills are essential.
Excellent organising skills.
Able to talk to technical engineers, PM and other process coordinators.
Understanding of the ITIL processes is needed.
Helpful also an understanding of infrastructure at least to the level of understanding the domain of a ticket by the label (e.g. able to distinguish between a storage or server incident)
Daily Rate: 500 eur/day (invoiced)
Contract: Freelance self-employment
Location: Strasbourg 100% on-site (not remote)
€10,000 / mo (€500/day) invoiced per month (freelancer or Ltd contract)
Please send your resume to IT@brainsconsulting.ro
More info – please contact Adelina Tirziu – IT Recruitment Manager: 0040733733411
"Our collaboration with Brains Consulting is already old, being with us for over 6 years in recruitment projects in the field of specialists in transportation! Every time the Brains Consulting team approached each project with great seriousness, trying to send the best applications. I have nothing but appreciation for the collaboration with Brains so that we can continue to have many beautiful recruitment projects together!"
“ Brains Consulting is a very dedicated and responsible company. We really appreciated the ability to connect with people and find the professionals we needed. We recommend Brains for any challenging project where you need skilled workers from different sectors because they are really good at solving problems. It has been a good experience working together! “
"I first met with Adelina online, at the height of the Pandemic. From our very first meeting, she has been so honest, helpful and an absolute lady to work with. I have worked with Adelina now on many projects, and I would not hesitate to recommend Brains Consulting. They truly are a person centered company, and will always deliver a wonderful service.
To anyone seeking recruitment services, I highly recommend Brains Consulting. Adelina and her team are an absolute pleasure to work with."
„ As we’re growing to a higher number and quality of people, every day, Brains Consulting is one of the pillar stones that helped us in developing and becoming a more powerful agency. Since our collaboration started, back in the first months of 2018, they provided qualified and trustworthy workers in the construction field. They have access to a wide audience, and we hired tens of people from their recommendations. Weekly they present new people with experiences varying from Painters, Drywallers to Carpenters and Shuttering Carpenters. There is a good connexion between us and furthermore, the future will let us grow together. If you need workers, Brains Consulting is an efficient go-to agency, which we gladly recommend”
„We have been working with Adelina TIRIZIU of BRAINS CONSULTING since 2012. She has a great network in Romania and this is what matters to us the most as our clients are facing a critical lack of healthcare professionals. Thus, finding adequate candidates is key to success for them and therefore for us.”