Brains Consulting is recruiting
Change and Incident Coordinator
- EU LISA - Strasbourg, FR
On-site Strasbourg, France
Full time
Work Experience
Senior
Practical Experience
At least 5 years of relevant experience (Senior)
Only applicants from EU!
Job Description:
The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (EU-LISA) is an agency of the European Union (EU) that was founded in 2011 to ensure the uninterrupted operation of large-scale IT systems within the Area of Freedom, Security and Justice (AFSJ), that are instrumental in the implementation of the asylum, border management and migration policies of the EU.
The client has a permanent queue of ~200 incidents, requests and changes assigned to the team and the incident and change coordinator would manage these queues.
Main Task:
Coordinate with the internal resources on the scheduling, status, progress and planning as well towards the external PMs, Incident coordinators, contractors on the planning and progress of these tickets.
Requirements
Excellent planning and communication skills are essential.
Excellent organising skills.
Able to talk to technical engineers, PM and other process coordinators.
Understanding of the ITIL processes is needed.
Helpful also an understanding of infrastructure at least to the level of understanding the domain of a ticket by the label (e.g. able to distinguish between a storage or server incident)
Benefits
Daily Rate: 500 eur/day (invoiced)
Contract: Freelance self-employment
Deadline: 18/10
CV: Any
Location: Strasbourg 100% on-site (not remote)
Salary
€10,000 / mo (€500/day) invoiced per month (freelancer or Ltd contract)
Interested?
Please send your resume to IT@brainsconsulting.ro
More info – please contact Adelina Tirziu – IT Recruitment Manager: 0040733733411
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Brains Consulting SRL
str. J.H. Pestalozzi, nr. 3-5, cam 207
Timisoara, Romania
sediul social:
str. Dreptatea, nr.16, ap. 11
Timisoara, Romania
Email: office @ brainsconsulting.ro
Phone: 0040 729 478762
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