Support Manager European Commission


Brains Consulting is recruiting:

Support Manager - European Commission
On-site Brussels, Belgium
Full time, contract


Update: this vacancy is fulfilled!


420 EUR / day all-inclusive (freelance B2B contract)


Work Experience

Practical Experience
At least 4-5 years of relevant experience (Senior)

Only applicants from EU!


Job Description:

Would you like to work for the European Commission in Brussels?
Our client is looking for a Support Manager - European Commission

Location: hybrid (but needs to be located in Brussels)


Nature of Tasks:

- Organisation, implementation and maintenance of (IS) support
- IS Service management
- Coordination of wiki sites, collaborative sites or social networks
- Follow-up of service quality
- Management and follow-up of user requests
- Guidance regarding the use of information systems
- Management of incidents related to information systems; organisation of the reporting
- Conception and organisation of user documentation for information systems
- Conception and management of IS and ICT trainings
- Participation in user, service and project meetings


Must Have's:
- Bachelor Degree in IT
- Knowledge in end user assistance or support of information systems
- Good knowledge of ITIL
- Knowledge of wiki, collaborative sites and social networks
- Good reporting skills
- ITIL foundation certification


Self-Assessment Questions:

1. Do you have a Bachelor Degree in IT?
2. Do you have knowledge in end user assistance or support of information systems?
3. Do you have good knowledge of ITIL?
4. Do you have knowledge of wiki, collaborative sites and social networks?
5. Do you have good reporting skills?
6. Do you have ITIL foundation certification?


Terms & Benefits:
- 420 euros/day
- Type: hybrid (but needs to be located in Brussels)
- Duration: 4 years contract
- NET30 payment perms
- Freelancer/ B2B
- EU nationals


Please send your resume to

More info – please contact Adelina Tirziu – IT Recruitment Manager: 0040733733411

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„We have been working with Adelina TIRIZIU of BRAINS CONSULTING since 2012. She has a great network in Romania and this is what matters to us the most as our clients are facing a critical lack of healthcare professionals. Thus, finding adequate candidates is key to success for them and therefore for us.”



Brains Consulting SRL
str. J.H. Pestalozzi, nr. 3-5, cam 207
Timisoara, Romania

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Timisoara, Romania

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